Dear Esteemed Customer,
If your accounts have remained inactive (as per the Bank’s Terms and Conditions), your accounts have been categorized as Dormant.
Kindly check if your names appear on the list of Dormant Accounts here.
You are encouraged to visit any PostBank Branch with a valid National ID for Ugandans and a Refugee ID or Passport for non-Ugandans to reactivate your accounts.
The Dormant Accounts list will be accessible here for a period of 30 days from Monday 2nd May 2022, and at all our branches countrywide.
For more information, please contact us on customerservices@postbank.co.ug or 0800 217 200 (toll free).